Getting Started
Getting Started with MyGuard

By signing up for a MyGuard account, you can start using the MyGuard software to ensure your employees are doing what they're supposed to with your data. Create your account by entering your name, company name, and email account. You will receive a confirmation email which you will need to activate your account.

Once your account has been activated, you will be able to select users' roles and their data and device permissions. When you invite users, they will receive an email inviting them to download the MyGuard agent software to their computer. This is only the first time going through: any updates in users or permissions can easily be incorporated later.

Then you will be directed to your company Dashboard which gives an overview of all your MyGuard users and their permissions. From here you can go on to add more users or start using MyGuard to protect your data by allowing appropriate permissions.

Will MyGuard affect my computers' performance? No, MyGuard is very lightweight and runs under the operating system level which means it has no significant impact on performance.
Will updating MyGuard policies take up a lot of bandwidth? No, MyGuard policies require sending very little information to update policies.
Will MyGuard interfere with any other software? No, you do not have to worry about MyGuard interfering with your other Window programs because MyGuard runs independently of other programs. Unless Admins explicitly decide to block limit the use of a specific application by creating a policy, then MyGuard will not interfere with any other software on the Agent.
Will my antivirus program interfere with MyGuard? MyGuard has achieved full compatibility with 23 different antivirus software. However, software is always being updated, there is a chance that an issue will occur. In this case, inform us so that we may fix the issue. As a temporary solution you can add MyGuard to your antivirus' whitelist to quickly resolve the issue.
What antivirus program has MyGuard been tested with? MyGuard has been tested and is fully compatible with 360 Total Security, Avast, AVG, Avira, Bitdefender, Comodo, Emsisoft, ESET, F-Secure, G Data, IObit, Kaspersky, LavaSoft, Malwarebytes, McAfee, Microsoft Security Essentials, Norton, Panda, Sophos, Tiranium, Trend Micro, VIPRE and Webroot.
What if I have an antivirus program that is not listed here? MyGuard has had very few issues that needed to be addressed with the antivirus softwares listed above and is likely to work just fine with any others. In the case that you do encounter a problem with an antivirus software, please let us know and we will work toward fixing it.
How to Use MyGuard
How do I create right user permissions for my data?

Whether your data is stored locally or on network drive, It���s easy to add users and directories you want to secure from our web based Admin portal site. We recommend adding users first so that you have a user to manage when you began protecting data in a directory; otherwise, you have a directory with no users.

To begin adding users, on the Users screen, by clicking the Add button in the upper right corner.

  • By entering user information, he/she will receive an email with your instructions and a link to download and install MyGuard Agent Software.
  • Admin need to instruct users to check their emails to download Agent software.
  • Once your users have installed the Agent Software, you are ready to apply permissions and polices for your data.

Next, add the directories you want to protect on the Directories screen, by clicking on the Add button.

  • Enter the directory path to the files you want to secure.
  • You have option to encrypt entire folder or designate a drive for mapping.
  • Specify permissions by clicking on "+ADD MORE CUSTOMIZATION". Now you can choose our preset directory permissions (Block, Hide, Read Only), or create your own permissions through Custom Settings.
  • Save your permissions and update your directory policy to send out to Agents.
  • Agent will automatically receive the updated policies and apply to users.

The same process is used on the File Types screen by specifying file types you want to manage, such as PDF, PPTX, DOCX, JPEG. Our screens are all designed to match: once you learn how to use one, you can use them all easily.

How do I control what applications my users have access to?

Standardize your work environment and improve employee productivity by specifying applications from the web based Admin console. On Applications screen, by clicking the Add button.

  • By clicking on "+ADD MORE CUSTOMIZATION", You can either block the application or limit users certain functions (Print, Cut & Paste, Drag & Drop, Screen Capture) within the application.
  • Save your permissions and update your applications policy to send out to Agents.
  • Agent will automatically receive the updated policies and apply to users.

How can I control peripheral computer devices?

From the Admin web console, allow or disallow user permissions for certain devices by clicking on the computer monitor under DEVICE CONTROL. Here you can edit who has access to what devices.

How do I manage an admin account?

By clicking your name on the right corner from any screen, you will have a direct access to an Admin menu. You can create more Admins, updating profile, manage subscription. Admins always have remote access to your company account to manage Agents and users.

Questions & Answers
What is an Admin? An Admin manages Users and their permissions from the MyGuard web-based application console.
What is an Owner? An Owner is the individual that creates the MyGuard account. The Owner can also be an Admin, but has the authority to add more Admins.
What is a User? Users are created by Admins from the web based application which governs user computing activities by installing Agent Software on the Agent's computer. MyGuard Agent Software ensures that users do what they are supposed to do.
What is a User Role? A User Role is a way in which MyGuard allows Admins to organize their Users based on role, department, security levels, etc. Admins have the flexibility to add as many roles as needed.
What is an Agent? An Agent is a computer running MyGuard's Agent software to govern users' permissions.
What is an Agent Software? The Agent Software is the program that must be downloaded and installed on each Agent. This program must be running on the computer for the Admin's permissions to reach the Users.
What are Permissions? Permissions are controlled by Admins. They dictate what users can and cannot do on computers with Agent Software installed, such as blocking Screen Capture or permitting Print.
What are Policies? Policies are created by Admins when permissions are combined and applied to a specific Directory, File Type or Application. For example, an Admin can create a policy for a user to only save your Power Point presentation documents into a specific directory, or create a policy of ���No Delete & Copying��� for another user, only allowing for ���Read only��� permissions.
What is the difference between the web-based application and the Agent software? The web-based application provides a centralized portal site for Admins to create/modify user permissions to update policies on Agent computers, whereas Agent software runs on the computers to govern users' data access activities. Our unique advantage for data security comes from.
What is an application? An application is a software program that runs on your computer and allows you to perform certain tasks. Commonly used applications include web browsers, word processors, presentation software, etc.
What is a File Type? A File Type is a way to categorize files based on their extension, or format. For example, the file ���Report.docx��� would fall under the ���*.docx��� File Type.
What is a Directory Path? Directory Paths are used to specify where in the computer a particular directory is located.
What is Agent Sign In? Agent Sign In is done by the User on the Agent Software to ensure that the Users have their own policies applied.
What is Agent Sign Out? Agent Sign Out is done by the User on the Agent Software to ensure that no one else is using their account.
What is Update Permissions? Update Permissions has ���Save��� & ���Update��� buttons for Admins to send the policy out to the Users' Agent Software.
What is Switch Users? The Agent software allows for a change in user on the Agent. It is a handy tool if the computer is shared by more than one person.
Will MyGuard be installed for all my Windows users? Yes, MyGuard is automatically installed for all users on your computer.
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